Privacy Policy

Last Updated: 6 Dec 2024

At www.tinyherostories.com (referred to as "the Website," "we," "our," or "us"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide: Child's name, age, interests, parent's name, email address, and any personalized messages.
  • Technical Information: IP address, browser type, operating system, and timestamps of your interactions with our website.
  • Payment Information: In the case of purchases, we may collect payment-related information (handled through third-party payment processors).
  • Photo Uploads: When uploading photos for your personalized book, you confirm:
    1. You have permission from the photo owner or hold the rights to upload it.
    2. If the photo includes a child or another person, you are their legal guardian or have obtained their guardian's consent.
    3. You will not upload photos without proper authorization or consent.

Photos are used solely for creating your book and are handled according to our Privacy Policy. Unauthorized uploads may result in removal and restricted access to our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and customize your child's personalized book.
  • To communicate with you regarding orders or delivery.
  • To improve your experience on our website and services.
  • To analyze user behavior for improving our platform.
  • To process payments and provide customer support.

3. Sharing Your Information with Third Parties

We do not share your personal information with third parties, except in the following cases:

  • Third-Party Services: Payment processors, printing and shipping providers, or data hosting services (e.g., cloud storage).
  • Legal Compliance: When required by law, court orders, or regulatory requests.
  • Protecting Our Rights: To defend our legal rights or prevent fraud.

4. Data Security

We implement technical and organizational measures to safeguard your personal information. However, no security system is entirely foolproof, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through your browser settings.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: tinyherostories@gmail.com